2021 3D2N/2D1N Redang Lagoon Chalet

• Reservation is subjected to room availability & based on first come first serve
• Rates are subject to change without prior
• 50% deposit from total amount after confirmation
• Please bank in full payment 14 days before check in
• SST will be re implement if announced by authority
• Tourism TAX – RM10/ Room/ Night (non Malaysian only)
• Our resort reserves the right to alter or cancel any itinerary or tours due to adverse weather conditions or unforeseen operational
• Activity stated is provided on complimentary basis. No refund will be made for cancellation of activities due to weather or unforeseen operational

CANCELLATION (Based on per person) CANCELLATION OR NO SHOW :- Before Check IN DATE

• 1 Month—————————– > BURN 50% from the total package
• 15 Days—————————– > BURN 100% from the total

NOTE : NO SHOW@ LAST MINUTE CANCELLATION – BURN 100%/ NO REFUND DATE AMENDMENT / REDUCE NUMBER OF PERSON 

Amend Travel Date :

• Penalty RM50 per person upon
• Refer room availability – on current rate
• Any amendment or postpone of arrival date after full payment will not be entertained.

Group Inclusive Tour:

• Please confirm 2 Weeks before arrival.
• Please bank in full payment 2 weeks before check in
• Please forward guest name, identity card/passport

**HEALTH DECLARATION:

1. Fit to travel before booking (healthy)
2. Their latest travel history
3. Any symptom of— > * Fever ** Cough *** Running Nose

**GUESTS RESPONSIBILITIES:

1. Ensure that they are healthy to travel
2. Bring their own mask all the time especially for the journey on the boat/ In Resort
3. Install the MySejahteraApp as recommended by the government
4. Continue to practice safe hygiene especially washing of hand
5. Practice social distancing

Importance:

1. Refund will not be paid immediately and will take more than 1 months.
2. Booking Cancellation/Postpone from the participant should be done through email to vigour.islands@gmail.com for avoiding any misunderstanding.